POLICIES AND WAIVER

At Dog’s Den day care (D’D) our main goal is to provide a safe and secure environment for your dogs.  To ensure the health and safety of your pet/s as well as our other guests we require all of our clients to read and understand the following policies, procedures and liability waiver.

 

All dogs attending Dog’s Den day care must have completed a Registration Form.  All owners must read and sign the Dog’s Den Policy & Liability Waiver form. 

 

DAYCARE POLICIES

All dogs play at their own risk.  I acknowledge that day care poses certain risks to my pet.  Pets in group settings are susceptible to, but not limited to the following problems:

  • Nicks, scrapes, punctures, fatigue, sore joints and muscles, strains, fractures, dog bites to humans and /or other dogs the transmission of illness, disease and /or parasites

  • D’D takes every reasonable precaution to ensure that all animals in its care are healthy and safe. I recognize that incidents may happen whenever animals socialize.

  • I voluntarily assume the risks associated with my dog participating in day care as well as the risks related to its presence on D’D property. I agree that D’D shall not be responsible monetarily, legally or otherwise for injuries to my pet which may arise in the course of play or which may be caused by the presence or actions of another animal or any caused by my own pet. I shall make no claim against and/or indemnify D’D against any costs, damage, claims or expenses that may result from an injury to my pet or to another animal if caused by my pet.

  • In order to ensure the safety of all pets D’D reserves the right to use soft muzzles and judicious use of “rest time” for pets that are aggressive or overly exuberant.

 

Daycare Feeding:  D’D does not provide food for pets attending daycare.

  • You have the option of providing food of your choice for your dog; please provide such in an airtight, plastic food container labelled clearly with your pet’s name.  D’D has a refrigerator and can store wet food upon request.

  • It is my responsibility to inform D’D of any and all food restrictions and/or allergies and whether or not my pet can have treats.  D’D is not responsible/liable for any cross contamination of food or for any allergy related food reactions.

 

Pet transport

 

D’D takes every reasonable precaution to ensure that all animals in its care are healthy and safe.  I recognize that incidents may happen.  I agree that D’D / employees of D’D shall not be responsible monetarily, legally or otherwise for injuries or the death of my pet that may arise in the course of an accident.  I shall make no claim against and/or indemnify D’D against any costs, damage, claims or expenses that may result from an injury or death.

 

GENERAL POLICIES

 

D’D Facilities:  For safety reasons while on D’D property do not approach any fence without consent or presence of a D’D Pet employee.  Please have your dog on a leash or in an approved carrying crate when on the property (including the parking area).  Should there be an incident where injury or property damage occurs, neither D’D, nor any of its staff members will be held responsible. Any claims made will be the sole responsibility and liability of the owner/guardian of the pet(s) in question.

Behavior:  Any pet is welcome at D’D, however all dogs must be non-aggressive.  Owners will need to certify that their dog has not harmed or shown aggression or threatening behavior towards any person or another dog.  When your dog visits the outdoor play areas he/she will be in contact with many other types of dogs and the health and safety of our animals is our main concern.  Play areas will be supervised, however much like a dog park, acts of aggression can happen very quickly and without warning.  If your dog does have an incident that D’D deems unacceptable we reserve the right to remove your pet to its own separate area for safety reasons until your arrival.  D’D reserves the right to refuse service and permanently remove your pet without explanation.  D’D may refuse the use of its facilities if a pet is unhealthy, acts aggressively, is undisciplined, or displays behaviour that may be considered dangerous to themselves, other animals or employees.

Escape:  D’D will take all reasonable precautions to ensure that pets cannot escape.  If a pet does escape D’D will make every attempt to capture the animal.  In the event a pet cannot be captured and becomes lost I will not hold D’D liable.

Death/Serious Injury:  D’D prides itself on the care and safety of your pet.  In the unlikely event that my pet suffers a serious injury or dies while in the care of D’D, I will not hold D’D liable.

Health:  All dogs must be in good health.  If your pet is not feeling well (i.e. - vomiting or diarrhea) please do not bring him/her to the facility as other guests may become ill as well.  Owners are required to certify that their pet is in good health and has not been ill with a communicable condition or otherwise in the last 30 days prior to the visit to D’D.  Pets that have been ill with a communicable condition in the last 30 days will not be accepted until they have recovered from the condition. 

Dogs must have current Distemper (CDV), Parvovirus (CPV), Infectious Hepatitis (ICH), Parainfluenza, and (CPI) and be vaccinated against Rabies. It is recommended that dogs be vaccinated against Bordetella (kennel cough).

Emergencies:  In the event of an emergency involving your pet D’D will provide first aid.  If D’D believes that your pet requires immediate veterinary care D’D will first attempt to contact you at the contact numbers provided.  If a pet should be injured or otherwise deemed by D’D to require immediate veterinary attention, D’D are authorized to use the services of their veterinarian.  D’D will transport your pet/s to the veterinary clinic in town. The owner will be responsible for any and all charges with respect to any such veterinary care. 

Medications:  Should your pet require any medication(s) D’D will administer them as per your specific instruction.  We are not trained vet technicians therefore medications should be limited to those that a pet owner would normally do themselves (e.g. topical or oral applications).  D’D assumes no responsibility for incorrect dosage, or any complications caused by treatment. 

Damaged/ lost property:  D’D will not be liable or responsible for any loss or damage that may occur to my pet’s leash, collar, harness, toy(s) or other items while in its care.  To avoid mix-ups of belongings please ensure your pet’s belongings are clearly labelled.  D’D will not accept responsibility for any lost or damaged personal belonging that I may leave with my pet, whether in daycare or overnight boarding.

I understand and acknowledge that D’D reserves the right to limit usage of D’D facilities if I do not comply with any of the preceding health or safety policies.  In the event of policy infractions D’D may deem it necessary to ask me to leave the property.  In this case I am not entitled to a refund or credit.  I understand and acknowledge that I undertake responsibly for, and will not hold D’D liable for any illness or ailment that my animal may incur within the premises of D’D.

D'D is not related in any way to the Caribou RV Park and Caribou RV Park is not responsible for any consequence of this service and will I shall make no claim against and/or indemnify Caribou RV Park against any costs, damage, claims or expenses that may result from an injury or death or any other occurrence related to this service.